Contact StreamVerse

Frequently Asked Questions

How do I cancel my StreamVerse subscription?

You can cancel your StreamVerse subscription at any time by logging into your account, navigating to the "Subscription" settings, and following the cancellation instructions. Please allow up to 24 hours for the cancellation to take effect.

What payment methods do you accept?

We currently accept major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. We are working on adding more payment options in the future.

How do I report a bug or technical issue?

If you encounter a bug or technical issue, please contact our support team via email at [email protected]. Please provide a detailed description of the issue, including the steps to reproduce it, and your device information (e.g., browser, operating system).

Can I download TV shows for offline viewing?

Currently, StreamVerse does not support downloading TV shows for offline viewing. However, this is a feature that we are considering for future updates.

What is the streaming quality like on StreamVerse?

StreamVerse offers streaming in high definition (HD) and ultra-high definition (4K) where available. The streaming quality may vary depending on your internet connection and device capabilities. We recommend a stable internet connection of at least 5 Mbps for HD streaming and 25 Mbps for 4K streaming.

How do I change my StreamVerse account password?

You can change your StreamVerse account password by logging into your account, navigating to the "Account Settings", and following the password reset instructions. You will need to verify your email address to complete the password reset process.

Is StreamVerse available in my country?

StreamVerse is currently available in North America (United States, Canada), Europe (United Kingdom, Germany, France, Spain, Italy), and Australia. We are working on expanding our availability to more countries in the future. Please check back regularly for updates.

How do I suggest a new TV show for StreamVerse?

We are always looking for new TV show suggestions! You can submit your suggestions via email at [email protected]. While we cannot guarantee that every suggestion will be added, we value your feedback and will consider it when making future content decisions.

Does StreamVerse offer parental controls?

Yes, StreamVerse offers parental controls to help you manage what your children can watch. You can set up a separate profile for each child and configure age-appropriate content restrictions. You can also set up a PIN code to prevent unauthorized access to mature content.